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Information Technology

Carmen Pedraza, Director

Purpose and Function

The department provides information technology services to the mayor and all village departments to enable them to serve the public in a cost-effective and efficient manner. It also provides computer services to other governmental and non-governmental agencies doing business with the City.

The department manages the Village's computer network and a central data processing operations center twenty-four hours a day, seven days a week.

  • Provide effective technological support for computer systems, web-based applications, voice, video, and integrated data services to all village departments.
  • Promote and facilitate the integration of technology to effectively meet the overall mission of the Village using collaborative efforts through planning, programming, training, and consulting with all departments.
  • Develop, enhance and manage the Village's enterprise network to provide high speed, transparent, and highly functional connectivity to all resources.
  • Develop and maintain highly effective, reliable, secure, and innovative information systems to support each department's functions.
  • Facilitate the collection, storage, security, and integrity of electronic data while ensuring appropriate access.
  • Serves as the technical infrastructure architect.
  • Plans, designs, implements, optimizes and oversees the architecture necessary to provide connectivity amongst all technologies.
  • Directs, administers, plans, coordinates, and implements Village's infrastructure to interface to County and State.
  • Supports the Emergency Operations Center (EOC) providing key direction and technical advice to all Village agencies during a disaster.